Support
Visit us in Shinjuku, call the boutique, or use the form — we aim to reply within a few business days. For order questions, include your order details when you can.
15802 Bear Creek Pkwy, Redmond, WA 98052, United States
Hours
Mon–Sat 11:00–20:00 · Sun 11:00–19:00Japan time (JST). Holiday hours may vary.
Shop online anytime: Collections · Catalog · Our story
We read every note. For urgent order issues, include your order confirmation details if you have them.
We read every message. If you need something urgently, calling the boutique is fastest during opening hours.